OperaDDS Blog

August 18, 2016

Helping Patients Beat Their Dental Anxiety


The loud whir of dental tools.  The scraping of sharp tools chipping away at your teeth.  The suctioning and sprays of water from the water jet.  Just a typical visit to the dentist.  But for many people, it may be one of the scariest and worst experiences in the world.  In fact, 30 to 40 million people avoid dental care as a result of dental anxiety and fear.  

Don’t be fearful of your dental-phobic patients—it’s the pain and discomfort that produces their fear.  But the truth is that dentistry today isn’t nearly as painful as it used to be.  And by taking the right steps you can help alleviate this anxiety.

Help to put your patient’s dental anxiety at ease with these 4 tips.

Communicate every step of the way 

When your patient is suffering from dental anxiety, it is extremely beneficial to take a minute to use open commuincation to help a nervous patient relax and feel at ease with the situation.  Talk through each step and choose your words carefully. The patient may not want to hear all about the technicalities, but make sure you still chat with them throughout.  

Diminish loud noises

All of those dental tools sucking and scraping noises can be really loud and that noise can stir up fear in most of your dental patients.  Offer earplugs or even noise-cancelling headphones to block out the sound and help your patients relax.  

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Listen up

When a patient has dental anxiety, it’s important to really listen harder than ever before.  When you listen to them, you will hear the clues you need to help them—their triggers, their fears and what you can do to help put their mind at ease.  Ask questions to show that you are genuinely interested—it will help build trust quickly.  

Let them have control

One of the big triggers of dental anxiety is the lack of control.  Let them explain how they are feeling and go at their pace.  Explain in advance a full treatment plan and discuss every single stage beforehand.  This will help them gain some control and they will be able to ask questions and discuss any concerns they have up front.  

It’s time to take your dental team to the next level for ultimate dental practice success.  Request your demo with Martin here!  In just 10 minutes, Martin will walk you through how OperaDDS can help your dental team:

  • Communicate simply and securely
  • Increase production
  • Increase case acceptance
  • Improve office flow
  • Keep your office HIPAA-compliant

Schedule Demo