Your patients are at the heart of your dental practice. Without them, you simply wouldn’t be in business. While providing great dental care is fundamental to the success of your practice, strong dentist-patient relationships keep patients coming back time and time again. Although you only see most patients twice a year, there are different ways to instill trust and enhance patient relationships. These five tips can strengthen the relationships you form with your patients.
When it comes to your dental practice, your patients are the heart and soul of the operation. While a warm, welcoming office and a great staff are keys to success, communication is instrumental. By identifying technology that can deliver more positive touch points before, during, and after treatment, you’ll be providing a personal, positive influence to all patients.
Being an outstanding dental practice means truly making an impact on your patients and always improving patient experience from start to finish. People always expect good service and quality dental treatment when they take time out of their day to go to the dentist. But satisfied patients are just that—satisfied. They don’t leave with that WOW factor.
The dental world can be a busy, demanding and stressful place. But our dental patients also lead hectic, demanding lives, often arriving tired and stressed out by the time they sit down in a dental chair. And a patient who is stressed out just causes more stress to their dental experience and to the dental practice.
Few people look forward to sitting in the dentist’s chair. Even though most dental procedures aren’t painful, just the mere thought of being examined along with the sights and sounds in a dental office can make people feel stressed. A patient feeling stressed can be enough for them to avoid going altogether.
The dentist patient relationship is absolutely essential to establishing trust and loyalty with your patients. For the most part, your patients have no way to judge your clinical skills and may not know what all of those diplomas hanging on the wall really mean. But they can judge the relationship they have with you and your team.